I just bought a house with a garbage disposal in the sink. Can you tell me what NOT to place in it ?

Here are some items you should keep out of your garbage disposal and kitchen sink whenever possible.

  • Fats and grease. Fats, oils, and grease are known as FOG in the plumbing world, and they can be extremely harmful to your plumbing system. When you’re cooking, they might be liquid. But when FOG cools down, it can solidify. Imagine this happening in your drainpipe, when the residue can stick to the lining of the piping and allow for clogs to pile up fast. Pour these into a separate container instead.
  • Hard food items. Hopefully, you’re not trying to fit large meat bones in the garbage disposal. But even very small hard food items are always a bad idea—like seeds and kernels. Anything you couldn’t chew with your teeth cannot be processed by the disposal, which uses a strong impeller to break up food rather than a sharp blade like you may imagine.
  • Fibrous foods. Anything stringy, like asparagus or celery, could potentially wrap around the impeller and stop the motor, damaging the disposal or potentially breaking it for good.
  • Pasta and rice. These might not cause trouble for the garbage disposal, but they can do a number on your drainage. If you have a lot of pasta and rice in the drains at once, it can expand with water and create backup into your fixtures! We strongly recommend throwing rice and pasta into the trash.

How do I fix my leaky washing machine hose?

Step 1  Gather your materials, including a bucket, slip-joint pliers, and (of course) the replacement hose. If you haven’t already done so, disconnect your washing machine from its power source and shut off the cold and hot water valve.

Step 2  Unplug any external hoses from the washing machine, including the water supply hose. Use the bucket to catch any spilling water.

Step 3  Connect your new hoses back into the machine. Remember to match the cold water hose to the cold water connection, and the hot water hose to the hot water connection.

Step 4 Screw the other end of the hoses to the water supply, again matching the cold water hose to the cold water connection and hot water hose to the hot water connection.

Step 5  Once the hoses are connected, turn the water valves back on and test for leaks. 

When to Call a Professional Plumber  

As with any home plumbing problems, it’s important to know your own DIY limits as a homeowner. If can actually make the problem worse if you attempt to fix your leaky washing machine hose with the wrong tools! 

If your external hoses keep leaking, or if the leak is internal and difficult for you to fix yourself, then you should turn to experienced plumbing professionals like Island Plumbing & Mechanical.

I have company coming for Thanksgiving and a small bathroom, what can I do to prepare?

Check the toilet for leaks BEFORE your guests arrive. Toilets can leak from the tank into the bowl, or from the bowl onto the floor. (Yuck!) If your toilet is leaking from the tank to the bowl, you’ll want to fix this, but it’s probably not an urgent repair. You can get a flapper valve kit for the toilet at any home improvement store. They’re not hard to replace, and they can stop a running toilet in its tracks. Also, if the flush handle is loose, tighten it.

If your toilet is leaking from the bowl onto the floor, that requires attention immediately. The most likely cause of this kind of leak is the wax ring that seals the toilet to the soil pipe. If your toilet leaks when you flush it, or you notice unpleasant smells in the bathroom, you may need to replace the wax ring. Fix this kind of problem before your guests arrive.

Have a plunger on hand in every bathroom in your home.

How much does it cost to hire a plumber?

Consider the material cost, delivery time and fees, labor and installation. Some products, like metal, have a higher upfront cost. With lower material, delivery, labor and installation costs, plastic piping has become a popular, budget-friendly choice.

For remodels, you will also want to consider where you need to run new lines and tap into existing ones. The flexibility of some types of plastic piping allows it to snake through walls, and plastic piping is compatible with most existing systems. Metal plumbing requires some tear down, so you’ll want to account for associated repair costs.

Finally, if you have a larger home, some layouts and designs might require special installation, such as manifold piping, to help accelerate delivery, particularly for hot water. Plastic piping is the most flexible and cost-effective option for manifolds, which are like switchboards for your plumbing, and traditional trunk and branch installations

Do I qualify for a rebate if I buy a new hot water heater?

Yes. 

Upgrade to a qualifying natural gas ENERGY STAR® water heater and you could get rebates from $200 to $1,000.

Eligibility

  1. You must be a residential FortisBC natural gas customer.
  2. You must be replacing an existing water heater that is the home’s primary* source of hot water.
  3. Applications must be submitted within six months of the invoice date.
  4. The water heater must be installed by a Technical Safety BC licensed gas contractor with a GST number and a valid BC business licence.
  5. Applications must be submitted within six months of the invoice date.
  6. Additional eligibility requirements apply.

    *Only one water heater rebate allowed per home.

    call me today at 250-721-1116 for details.

What’s Causing Rust in My Faucets/Tub? Can it Be Fixed?

Unusual amounts of iron in the water can cause rust stains in your appliances. Having iron in your water is not healthy and not just because it stains your fixtures. It can also cause a sediment and metallic taste. We can help you find a filter or softener to remove iron from your water supply.

I recently bought new bathroom fixtures. Is there a proper way to install them?

Like all other household and commercial fixtures, plumbing fixtures should be correctly installed to function as intended.

A haphazardly installed plumbing fixture may be difficult to operate, introduce air into the plumbing line, leak or be plagued by other annoying problems. Some of these issues can be so extensive as to cause damage to the surrounding areas of the structure .

New or replacement plumbing fixtures can be a significant financial investment for a home or business owner. Incorrect installation may shorten the useful life of a fixture and cause it to require repair or updating much sooner than is the case for fixtures that are properly set into place by a professional plumber .

I think I may be a victim of a scam. I have had a quote for a job, but after the contractor started, he added another service fee? Is this a scam?

Yes, this is called  “The changing estimate.”

There are quite a few ways to run this scam. One includes the tradesperson calculating a “running total” in their head, but giving no numbers on paper. Then they will tell you the estimate through the phone, and the price has doubled from the original quote.

How to avoid scams?

Get the estimate and contract in writing. 

Hire a plumber that has had years of experience! 

I heard that I should flush my hot water tank. Why?

Yes, because over time, limescale and mineral deposits will build up in the water heater because of hard water, which contains high amounts of calcium and other elements. The minerals in hard water that stick to the tankless water heater can damage the internal components, particularly the heat exchanger.

If the heat exchanger is loaded with mineral buildup, it won’t allow enough water to pass through and cool it down. This can cause the heat exchanger to overheat and suffer significant damage. Not only is this a costly repair for the homeowner, but it’s also not covered by warranty.

Why Is My Water Cloudy and How Do I Fix It?

If you are experiencing cloudy water, it’s due to one of three reasons:

  • Bubbles: The most common cause of cloudy water is air bubbles. It’s that simple. Air bubbles in the water create the cloudiness you see. This often occurs during cold weather. The combination of pressure and temperature changes creates air bubbles in the water as it travels to your faucet. The air bubbles are harmless and will dissipate with time. Simply let the water sit in an open glass or container for a few moments, and the bubbles will naturally rise to the top and disappear.
  • Dirt: Sometimes, tiny particles can get into your water supply. These bits of sand and dirt get suspended in the water and cause cloudiness. This small amount of particles is generally harmless, although you probably prefer not to serve your guests cloudy water. It may taste okay, but it looks displeasing. To clear up your water, treat it with a sediment filter.
  • Sulfur: Does your water smells like rotten eggs? If so, this indicates hydrogen sulfide is present. Sulfur bacteria thrive in plumbing systems or wells where there is little oxygen and they can thrive on rotting organic matter. They produce hydrogen sulfide gas, which gets trapped in your water. Chemical reactions in your water heater may be the cause, or the bacteria may be present in your well. Sulfur is not typically a threat to your health, but to ensure your water is safe, have it tested. To remove the unpleasant appearance and aroma, determine the source of the bacteria. For water heater issues, have the appliance serviced by a professional. For water source issues, ensure your system offers proper ventilation for the gas and install a home and water filtration unit to eliminate sulfur bacteria.

My water heater has a slow leak. Is this serious?

One of the biggest dangers associated with a water heater that’s leaking is the possibility of damage to nearby areas. This could include damage to floors and walls. If water continues to leak, you could end up needing to make costly repairs to anything immediately around your water heater. At times, a new water heater installation may be in order.

Hi, I purchased a heritage home. I noticed the hot water heater is quite old. What is the timeline for a heaters life ?

If your water heater is less than 8-12 years old, it may be repairable or salvageable. However, it is important to note that most water heaters do not last longer than 12 years, even with proper maintenance.

I purchased a “tankless” water heater last year. Do I need to check it yearly? Thanks.

Like most plumbing devices tankless water heaters will accumulate mineral deposits, particularly inside the tank’s heating chamber. Mineral build up can reduce the efficiency of the unit and increase the time it takes to heat water. Regularly flushing the unit, once a year is usually sufficient, will remove the accumulated limescale deposits. The steps involved will vary by manufacturer, but the procedure usually involves attaching a hose and flushing the tank with vinegar. See you owner’s manual for details, or call me.

Hi, I am going to renovate a bathroom. Is this dangerous? What can I expect?

Yes, it can be dangerous. Here a few things to consider:

Proceed with Caution
The sweat equity most homeowners earn is something of which to be proud, especially when it proves to increase a home’s value, encouraging many to take on flipping houses as a career. However, there are some serious precautions that need to be taken before embarking on a home renovation, especially in bigger or older homes.
Asbestos
One of the most dangerous hazardous exposures having emerged from the demolition involved in home renovation. Known to be a human carcinogen, asbestos minerals are composed of long heat resistant fibers that were once spun so they could be woven into the material universally used in home insulation and fireproofing.
The danger exists from breathing in these fibers that easily become airborne. 

Mercury
Mercury is an inorganic substance used in older thermostats and in light switches that were once used in older homes. While Metallic Mercury doesn’t absorb through the skin, it will vaporize even when exposed at room temperature. The scary part is these vapors are odorless and colorless.
The dangers to humans from Mercury exposure are:
– Developmental, affecting the organs in the process of development
– Gastrointestinal, affecting the digestive system
– Renal, affecting the kidneys and urinary tract
– Neurological, affecting the nervous system
– Ocular, affecting the eyes

I have a water question. Every year my water bill goes up. Can you suggest ways to save water please?

Yes, here a few ways you can save water and lower your water bill:

1) INSTALL WATER-SAVING FIXTURES

You can make a big dent in your utility bill without sacrificing function by switching out old pluming fixtures for new, water-saving fixtures. Aerating showerheads and faucets are a simple DIY project that can save you bigtime. A low-flow toilet is another option, but we recommend calling a professional to install one.

2) TAKE SHORTER SHOWERS

We all love relaxing in a nice shower after a long, hot day. But did you know that limiting showers to between five and eight minutes can save you more than 600 gallons of water per month per person? That’s significant, so maybe save the luxurious soaks for special occasions.

3) FULL LOADS ONLY

Every time you run the dishwasher or washing machine, it’s going to cost you the same amount of money. So why not make that money go as far as it can by only washing full loads in each?

4) FIX LEAKS AND DRIPS

Now is the time to take care of those annoying, drippy faucets and also check for leaks around your home. Drips and leaks can end up costing you big bucks on your utility bill, and leaks can end up damaging your property, too.

5) USE A RAIN BARREL

If you’re someone with a garden, even a container garden, why use city water on your plants when you could save and use rainwater instead? A rain barrel catches water from your roof and stores it until you need to use it.

 

plumbing service

Hi, I am currently opening my summer cabin at Shawnigan. What do you suggest to check regarding plumbing? thank you.

Home plumbing is complex, and in the summertime, certain factors can affect performance or even cause expensive problems, such as leaks. Save yourself some sweat in the future and make sure you get through these important plumbing tasks this summer.

  1. Clean Fixtures: Mold and mildew are more aggressive in the summertime. Clean your faucets, showerheads, sinks, bathtubs, and other fixtures frequently with a mold-fighting solution.
  2. Clear Out Clogs: Summertime is vacation time for most children, which means your home drains are going to get plenty more use. Hire a plumber to clear out your drains safely – without the damaging chemicals found in store-bought drain cleaners.
  3. Garbage Disposal Inspection: Summer heat and humidity can make mold problems worse. Make sure your garbage disposal is clear of food residue sludge and other messes. A plumber can safely clean out the disposal and reassemble it.
  4. Sewer Line Check: Weeds and other tough roots work harder in the summer and may seek out the moisture in your sewer line. A plumber should inspect your sewer line for cracks, buildup, and other damage to ensure good drainage.
  5. Washing Machine Tune-Up: Hot, sweaty temperatures mean that you’ll be going through clothes, sheets, and towels more often. Have a plumber inspect and tune-up your washing machine. Preventative maintenance can help you avoid an expensive and inconvenient breakdown.

How do I know if I have a gas leak?

If you mell something unusual in your home and it smells similar to rotten eggs, it could very well be a gas leak.

Residential gases get this smell from a chemical called mecaptan. Gas providers specifically add this chemical to their gas supplies in order to give them a pungent and unpleasant odor. This way, should leaks spring, homeowners will be able to detect them with ease.

This is the most telltale sign of a gas leak. If you detect it, you should get out of our home immediately. Then, you should Island Plumbing & Mechanical to fix the leak.

This morning I woke up and turned on the shower. No hot water? What is the problem please?

There are a number of hot water problems you could have. One is having no hot water at all; the second is having water that gets hot, but not hot enough; a third is when the hot water is much too hot; a fourth is when the water gets to the proper temperature but there’s not enough of it.

All of the previous concerns have one common cause: the water heater.

Water heaters fail in a few different ways. The tank where the water is stored can be compromised, developing a small or large leak. More common is a problem with the heating element or controls. While some water heaters can be repaired, in the majority of cases, water heater replacement is required. When this happens, it’s important that you choose a licensed  plumber. Water heater installation is not a DIY job, especially when you factor in the need to remove and dispose of the old water heater.

 

I am planning a holiday, in the future. Are there any things I should do regarding  plumbing in my home? 

Yes there is. They include:

  • Hot water heater leakage
  • Water line failure
  • Appliance issues
  • Toilet line leaks

The need to address a plumbing emergency as soon as possible is obvious. In a vacant home, minutes of water leakage can quickly turn into hours. Suddenly, gallons of water could be damaging your home.

You want to have peace of mind around your home while you are out of town for the summer. Island Plumbing offers a complete plumbing service. You can feel confident that your out-of-town plumbing needs will be quickly taken care of by a plumber with over 30 years of experience.

Some residents have neighbours or lawn maintenance personnel looking after their house. If that is the case, have a plumber’s name and contact information such as Island Plumbing with 24×7 emergency service available.

Many home security companies offer a service to have a water sensor installed in key areas of the house. A sensor can give an early warning before the water issue escalates. This can provide an extra layer of confidence in a vacant home knowing that you will be alerted in a water or plumbing emergency. If you have a sensor installed, keep an experienced plumber’s name and number with you while you are out of town.

You should enjoy the summer and your time away. You want to have the assurance that your house will be taken care of. A plumber like Island Plumbing & Mechanical can help you do that.

In older homes sediment may have built up inside the water supply lines. A quality plumber like Island Plumbing & Mechanical in the greater Victoria area can complete a camera inspection and identify potential issues.

Hi, I have found that my carpet in the basement rec room has become quite damp? What do you think the problem is? 

This could be a slab leak. It can happen anywhere a pipe runs under a concrete slab. They are more likely to occur in older homes. However, they do occur in new construction as well. How can you tell if you have a slab leak?

Here are seven signs that you may have a leak under your slab foundation.

A decrease in Water Pressure

Sudden Spike or Gradual Rise in Water Use

Water in Unexpected Places

Mold or Mildew, Seen and Unseen

Constantly Running Water Heater

Unexplained Flooring Damage

What’s the Solution to Slab Leaks?

Do you notice cracking in your walls, sticking doors, or buckling flooring within your home? These are all tell-tail signs of plumbing leaks located below your foundation. When left unchecked, slab leaks can be detrimental to your foundation and cost you several thousand dollars in foundation repair costs.

Island Plumbing & Mechanical can give you a professional evaluation.Homes built prior to 1980 have original metallic piping which deteriorates with age and will leak sewer below your foundation.

We use no-dig trenchless plumbing technology, along with conventional excavation and re-routing methods, to replace these aging systems externally, with no cosmetic damage to the interior of your home.

Is it difficult to hook up an outdoor shower?

No, but there are 2 major considerations:

Location and Water Supply

This is the most important issue with outdoor showers! Choosing a location should be your first step. Installing your outdoor shower on a wall adjoining a kitchen, bathroom, or laundry room is your best bet. This is because these rooms already have hot and cold pipes. Although, some homeowners have a specific reason that they want their shower in a different location. For example, you may want the shower by the pool for a post swim rinse or close to the backdoor for easy access after a sweaty jog. If this is important to you, you can make it work. However, when deciding on a location, it is important to consider that piping your water supply to a new area can often get pricey.

Drainage

You should also consider drainage when installing an outdoor shower. Many state or local governments require citizens to dispose of gray water or water contaminated by soaps and shampoos. To keep this grey water from draining into the soil surrounding your shower and possibly contaminating groundwater, you must install an appropriate drainage system. This will be easiest if your location is close to your home’s plumbing and you can drain the contaminated water into an existing line.

I have a small drip from my faucet. I can’t seem to stop it. Is it OK to just leave it drip?

You should definitely fix it.  It’s sometimes easy to keep putting off that simple repair, but neglecting even the smallest issue can lead to a much larger and a more expensive issue later down the road.

Leaky faucets:

Just a few drops of water from your leaky sink might not seem like a big deal, right? Wrong.  Delayed maintenance and repairs will come back to haunt you.  A single leak can add up to 10,000 gallons of water per year.  Your water bill will be severely affected by this.

Leaking water can cause other problems other than taking your money.  If a leak occurs outside of a sink, toilet, or bathtub, moisture can end up creating mold or mildew causing rotten floors, ceilings or walls.  It is important to address the issue before it’s too late.

How Plumbing Problems Can Affect Your Health:

Certain plumbing problems can also lead to health problems. Mold and Mildew can cause respiratory problems and Biofilm in your pipes can lead to harmful diseases.  A simple leak around your toilet or a backed up sewer line, could mean that you and your family are being exposed to raw sewage inside of your home!

Hi, I am thinking of using solar to heat my water. What is your opinion please?

One of the most popular options for alternative water heating is solar water heating. Using the energy of the sun, solar water heating can save homeowners money while being friendlier for the environment.

How do they work? Solar water heaters are broken up into two categories: passive and active systems. A passive solar water heating system has no pumps and is therefore less expensive to install and maintain. Water is moved from the collectors to the storage tank as it heats up. However, this comes at the price of lower efficiency. Passive solar heating installations will have less outflow of hot water than an active system. They are still a good choice for any home looking to save money and save the environment.

An active system is usually more expensive to install but is more efficient. It pumps heated fluid through a system of tubes to transfer heat to your water tank, then pumps this heated water into your house. The heat transfer is quick, but the pumps are more expensive and prone to wearing out quicker than a passive system.

Solar water heaters aren’t perfect. They have problems working with high demand and when the sun isn’t out. Most solar water heaters are backed up with a conventional water heater in case the demand can’t be met. However, they’re a good choice for any environmentally conscious consumers looking to lower both their footprint and their energy bills.

island plumbing in victoria

I am going to remodel my kitchen, what advice do you have for me as a plumber?

#1 Create the plan

First of all,  create a wish list of things that are important to buy. We recommend visiting your local plumbing supply stores for better service and pricing. Home Depot and Loews can be the same price for lower quality products, so keep that in mind.

#2 Create a budget

You will have a better idea of what budget you will need to create for the whole project after creating the plan. Now you will know if you want to start from scratch or just make cosmetic changes. Try to work with the same layout and location for your plumbing fixture to save money. Every time you move fixtures, like a toilet or kitchen sink, it will cost you more. Because the plumbing will have to be moved accordingly.

#3 Make good choices to save money

First figure out how long you are going to keep this home. Are you staying for 1 year, 5 years, 20 years? If you are staying for longer than 5 years, you may want to get top quality fixtures and faucets.

#4 Call an expert plumber.

#5 Stay in control of the project

Make sure the plumber you choose includes a proper payment schedule. This will help push them to finish parts of the project before they get paid. Usually a amount to commence, one draw after roughing in, one draw after final installation. Once you have started your remodeling project things may get complicated, so its important to keep in mind you may have to pay for things that you weren’t expecting. 

 

 

victoria's #1 Plumber
victoria's #1 Plumber
victoria's #1 Plumber

Should I have my hot water heater checked regularly, and how often please?

Yes, you should and here is why.

WHAT MAINTENANCE DOES

A maintenance session on your water heater once a year gives the technician a chance to look the system over and see if there are any signs of small problems that might turn into big ones. It also gives them a chance to perform little steps that can keep those problems from arising in the first place. Things link flushing the tank to removed built-up sediment, checking the gas lines for signs of clogs, and replacing the anode rod if it needs it, all can add up to countless problems that never have a chance to get started in the first place.

BUT IT GOES BEYOND THAT

In addition to strictly preventative measures, regular water heater maintenance provides other, more subtle benefits. The session helps cut down on wear and tear, which in turn helps the system work more efficiently. That can shave a surprising amount off of your monthly energy bill. Moreover, when applied regularly over time, it can extend the lifetime of your water heater well past the warranty date, ensuring that you get the most value for the cost of your system. That’s always a consideration for the budget-conscious family: reliable hot water is something you just can’t do without.

Your water heater is one of the most important parts of your home, and regular maintenance ensures that it continues to do so for some time to come. If you haven’t scheduled a maintenance session in a while, our team is standing by to help.

 

 

island plumbing

What payment types do you accept?

We accept:

  • Mastercard
  • Visa
  • American Express
  • Cash 
  • Interact 

And we also offer an affodable payment plan through Finance It.

plumbers in victoria bc

Hi. does your company offer a payment plan? 

Yes, we do. We recommend FinanceIt. Reasonable rates and easy application process.

It’s an ideal plan enabling you to get those plumbing jobs done immediately.

I will give you the link to the Plan. If you have any questions please call us at 250-744-9645.

plumbing service

My master toilet loses water when the guest bathroom toilet is flushed. I had a camera put down all vents no issues. Then they put the camera down the sewer line no clogs , they did find a belly of water at the main tap and said this may be the problem. They want to tear up the whole sewer line in the front yard. Do you think this will fix the problem?

Thanks for your time.

I don’t think the outside sewer would have anything to do with a toilet siphoning off water.  I would need more information like are the toilets back to back or in completely different rooms? I always ask questions about the history of the house as this helps track down the problem.

plumber victoria bc

I have a question. My home has not been lived in for 6 months. Do I need to flush my water system?

Yes, prolonged closures can degrade water quality within buildings and introduce into the water harmful pathogens like Legionella bacteria and chemical contaminants such as lead. Certifying a building as fit for reopening means clearing the plumbing system.

Purging the system of old water. Plumbing design will dictate flushing times, with pipes that are farther away from the city distribution main needing more time, potentially an hour in some buildings.

 

island plumbing and mechanical

Hi, are you open during the corona virus lockdown? 

COVID-19 UPDATE
We Are Open

We continue to be here for our community following the CDC guidelines.

When we enter your home or business our technicians will practice social distancing and be wearing masks, gloves, as well a protective eye wear. We have contactless payment available for all jobs.

We thank you for your business.

Be safe,

Roland Isaacs, Owner

island plumbing and mechanical emergency plumbing

My plumber told me I need a dye test. What is that?

dye test will determine if stormwater is entering the sanitary sewer system. … Dye testing involves placing a non-staining water soluble dye tablet in the drain or downspout of your property and flushing it with water. The area is then examined for the appearance of traces of dyed water.Sanitary sewers are designed to accept wastewater from home drains, but not rainwater from rain storms. Sanitary sewers can easily be overwhelmed by sudden floods of rainwater and water runoff from lawns and sprinklers. Combined sewers can accept wastewater from the home as well as water from lawn drains and other sources of water runoff.

plumber in victoria

My son takes 2 showers a day. I thought that was too much. My water and heating bills are higher than I want. We agreed that he take only one now. What is your opinion as a plumber?

Good question. Here are points to consider: cleanliness, how long to shower, proper water temperature, post-workout routine, insomnia after late showers, environmental concerns, and even baths.

Not surprisingly, yes you will use more power and your water bill will be higher. Also, it all starts with water. An important consideration is the quality of water and its chlorine content, which can be an irritant. If you have allergies or sensitive skin, or are concerned about the quality of your water, you may want to have it tested.

If you live in an apartment or condo, off-peak hours fit your schedule, that can be a good option. Midday, for instance, might provide you with a hotter shower and more dependable water pressure.

Day, night, or anytime, your daily shower is an important ritual. Weigh your own pros and cons, but don’t forget the plumber’s perspective!

emergency plumbing

Are you open for business if I have a plumbing problem?

Yes, and our hearts go to everyone affected, and we strongly encourage our whole community to take the extra precautions necessary to safeguard their own health, as well as that of those around them. 

Our hearts go to everyone affected, and we strongly encourage our whole community to take the extra precautions necessary to safeguard their own health, as well as that of those around them. 

We are open for business and will take care to honour the 2 metre rule of social distancing. So if you have a plumbing problem please call us and we will make the necessary arrangements to keep you and your family safe and also solve your plumbing problem.

island plumbing and mechanical

Hi, I have just discovered wet spots on my carpet, what is causing this?

Ignore a wet spot on the carpet at your peril. A wet spot on a wall, ceiling, or floor can indicate a broken pipe in the vicinity, therefore it’s imperative that you resolve it as quickly as possible. Most people won’t be inclined to start tearing things apart in order to find the source of a wet spot, so calling a plumber is the most logical move in such cases. A licensed plumber can use various methods to track down the source and take steps to fix it, all with minimal damage to your house.

“Why Am I Running Out of Hot Water in My Shower?”

When it comes to the big list of homeowner annoyances, not having continuous hot water in the shower is often right at the top of the list.

There are all kinds of reasons that the hot water supply in a house may not be lasting as long as it should. In many instances, the water heater turns out to be the culprit because the heating element is going out or there is a sediment build-up inside the water heater that is displacing the amount of water that can come into the tank.

In this case, however, as it turned out, it actually wasn’t the water heater. It also wasn’t the water pressure itself. Both had checked out fine.

After ruling out the obvious, we then began looking at the less obvious. This included the water fixture itself, which upon inspection initially – seemed to be operating exactly the way it should.

We then continued testing the shower as well as the other fixtures in the house until we were finally able to replicate the symptom.

The cause was indeed coming from the shower fixture or more precisely – the shower valve (a pressure balancing type) inside.

We discovered that the internal mechanism that assures the water temperature stays consistent (a scald prevention system) was getting stuck on occasion, but not always.

That is why the problem didn’t present itself during our initial examination. When this did happen though, the pressure differential in the valve would cause more cold water to mix in with the hot water, which in turn, was causing the temperature to drop too suddenly.

Fortunately, we had the replacement cartridge on the van and we were able to replace the faulty part the very same day. The problem was eliminated and the customer was very happy to know his hot water issues were over.

How do I fix my wobbly toilet?

A wobbly toilet is the result of a problem that can be found somewhere in the base of the toilet, specifically the two bolts and the wax seal underneath. The plumbing for this fixture is neatly housed and kept hidden underneath the ceramic base, so the first order of business will to be to remove the fixture. Before removing or tampering with any plumbing fixture, you want to turn off the shut off valve so as to cut off the water from being provided to the fixture.

Take a look at the condition of the wax seal, does it look worn and weathered, or is it in pretty good shape? A deteriorated wax seal could further cause problems for the plumbing of your toilet. Next, remove the wax seal to expose the closet flange underneath. The closet flange is the metal ring that should properly screwed into the floor just below the wax seal. The flange is what connects the plumbing to the toilet at the floor of the house. If there is any problem with the security of the flange to the floor, the toilet will also be affected.

Another way this connection can be affected is if the floor itself is damaged. For example, the flange may be secured to the floor, however, the floorboard has sunken down or broken entirely, meaning the toilet does not have the support it needs to rest flush and keep sturdy. In the event your floor is creating a problem, you can use shims to help create support where the previous support has failed. Once you have singled out that the lack of support of the floor is the problem, you replace the was ring, the bolts, the toilet itself, and then the closet bolts. Once the toilet is secured properly, you can drive the shims under the base of the toilet using a level to determine the correct amount of shim needed to hold the toilet up flush with the rest of the floor.

Your toilet will now be secure and there will be no leaks.

My son insists that it is OK to pour hot oil down the kitchen sink. What is your opinion? 

 

Pouring hot oil down the drain might not seem like a big deal in the moment, but even the occasional grease disposal shortcut can add up over time and result in a whopping plumbing bill.

Most hot oils don’t stay in liquid form once they’ve cooled.

Many oils, including butter, coconut oil, bacon fat or Crisco vegetable shortening, are in a liquid state when warm, but in a solid state at room temperature.

The oil, plus any food particles and debris that get washed down the drain, will congeal and stick around (pun intended) ― typically just behind where the pipe makes a U-bend ― the trap ― under the sink. An old wives’ tale will tell you to run hot water and dish soap down the sink after you pour oil down the drain, claiming to help the oil travel down the pipes before it thickens or solidifies ― but this isn’t as effective a strategy as you might think.

What do do?

Start by pouring one cup of baking soda down your drain and chase it with a mixture of one cup vinegar and one cup water. Plug your drain for five to 10 minutes, then finish things off with another pot of boiling water.

I just bought and installed a new sink. Whats is the best way to keep it looking new?

Yes there sure is. I have a list of things to care for:

  • Clean and disinfect sinks and drains regularly
  • Clean faucets and aerators regularly
  • Keep drains clear and unclogged
  • Use cold water for drinking and preparing food
  • Replace old plumbing and install certified “lead free” fixtures
  • Flush cold water taps after household plumbing work or when the water hasn’t been used for several days
  • Drain and flush your hot water heater annually
  • Follow the manufacturer’s instructions for the water heater, filters, treatment devices, softeners and any other products attached to the water system
  • Do not connect hoses or other devices intended for non-drinking purposes to household drinking water faucets
  • Keep hazardous chemicals and unsanitary materials away from drinking water faucets

 

I would like to know if changing to a tankless hot water heater can save me money ?

 

Yes, you can save money and here’s how. A tankless hot water heater can help you achieve increased energy savings of up to 50% per month compared to a conventional water heater. 

A conventional hot water heater will only last around 12 years. A tankless hot water heater, in comparison, is designed to last for more than 20 years — nearly twice the lifespan. That’s significantly longer to enjoy increased energy efficiency and monthly savings. For advice and a quote call me at 250-721-1116.

 

I was wondering why my basement floor is suddenly wet? Is this a plumbing problem? And what can I do to get it dry? Thank you very much Mary W.

This could be what is called a slab leak. The slab of your home is actually the concrete foundation that your house sits on. Beneath this surface is a network of copper pipes. These pipes can fail over time in hot or cold water lines, or in drain lines from any household appliance that requires water or draining.

These types of leaks are not visible. Often they can develop and worsen over time. Besides the potential for foundation collapse, termites can move into your house, or molds can develop and damage your house.

To prevent damage to your foundation, which can lead to your house collapsing, it’s important to hire plumbers who have experience with leak detection. Whether you suspect you have a slab leak in your home, or your house is over thirty years old, please book a slab leak detection visit with us today.

Hi, I am planning a winter holiday, is there anything I should do regarding plumbing? I do not want to come back with a flood. Thanks, R.

Yes, there a 4 things that should be done:

  1. Change the setting on the water heater – There is no need to heat water in an empty home. A lot of homeowners don’t realize their water heater may have a vacation mode for this very purpose. Prior to leaving, adjust the water heater to vacation mode. If the water heater does not have a vacation mode, turn the temperature down. This will save a significant amount of money on utility bills.
  2. Turn off the water while you’re away – The last thing you want is to come home to a high bill due to a leak, or worse, flooding. If there’s an emergency water shutoff valve in a convenient location, that can be used to turn off the water supply. If not, special tools can be inexpensively purchased and used to shut the water off at the water meter, usually in the yard close to the road. The last thing anyone needs is a water pipe leaking dozens or hundreds of gallons of water every day while they’re away.
  3. Clean garbage disposals – Garbage disposals can be a great tool for cleaning up. They can also store nasty odors and bits of food that attract pests. Homemade remedies to flush this out can include warm water, vinegar and/or baking soda. Flushing the garbage disposal before departure means no smelly surprises are waiting for your return.
  4. Treat stagnant water in toilet – Water left inactive in the toilet can produce a foul odor and a difficult to remove ring that forms around the toilet bowl. To prevent this, place ½ cup of bleach in the toilet bowl just before leaving home.

Can Boiling Water Unclog A Drain?

Boiling water can be useful for certain kinds of clogs, but the results are — at best — hit and miss. Plus, there are risks associated with pouring boiling water down a drain, especially if you have PVC pipes; boiling water can soften and even melt the PVC joints! Also, there’s the possibility that the boiling water treatment will just push the clog deeper into your pipes, meaning the oil or grease or hair (or some dastardly combination of all three) is now more difficult to reach and remove. How did this myth get started? Like all myths, its origins are murky — much like that boiling water you’ve just poured into your clogged drain. (It’s now just sitting there cooling in the drain, waiting for you to use a more successful method to clear the problem.) Most of the time, the myth of using boiling water to unclog a slow drain started because somebody utilized that method, appeared to achieve results and passed the advice on to friends and family members. It’s certainly possible; boiling water can melt or loosen the gunk holding the clog together. But it’s not always effective — nor is the home remedy of mixing vinegar with baking soda and pouring that concoction down the drain. It doesn’t hurt to try these methods, however, so go ahead and see what happens! (Remember, though: That vinegar-baking-soda mix is gonna fizz!) However, there are better ways to deal with a clogged pipe and to get down to the business of drain cleaning, no matter how many times your friends and/or family have used the boiled water trick.

 Q: How do I fix a wobbly toilet bowl?  

Toilets wobble when they aren’t held securely to the floor, and if you let the wobble persist, they can leak and give you more serious problems. More often than not, the wobble is caused by loose toilet bolts, but the flange may also be responsible. It may be corroded, broken or set too high. Moreover, the person who installed the toilet may have used a wax ring that is too thick. None of these conditions is very difficult to correct, but if the toilet is wobbling because the subfloor is soft, the repair gets more complicated.

Call us at 250-721-1116. We can help.

 Q: If I purchase faucets to install in my home, what brand should I choose?

We recommend Delta or Moen faucets; they are by far the easiest to get parts for. Kohler, American Standard, Gerber, Chicago, Symmons, Brizo, and Grohe are also good quality products, but a bit harder to get parts for.

“Big box” home centers do sell Delta and Moen, but BE CAREFUL when purchasing there. Delta and Moen sometimes put together faucet packages for these stores which have non-professional grade components. If you’re buying a Delta faucet at these stores, make sure the exact faucet model # you are purchasing appears in the Delta full-line catalog. If it does not, you’re not getting a professional grade product. Same goes for Moen.

If you’re shopping in a home center for a more stylish faucet (especially those with special finishes like nickel or bronze) it can be very tempting to buy an off-brand faucet that looks just like the Delta or Moen but costs 50% to 75% less. DON’T DO IT! The quality level of these fixtures is very low. They have completely different internal workings. They often start dripping very soon after installation. They are difficult if not impossible to get parts for. Their finish becomes worn or tarnished easily. Pay the extra and get a good faucet.

If you are planning to hire a professional plumbing company to install your faucet, it is usually wise to purchase it from that company. That way, if there are problems with your faucet during the warranty period (usually 1 year) they will come back and repair it free of charge.

Call Island Plumbing & Mechanical at 250-721-1116. We can help you.

 Q: The Drain Pipes Under the Sink Keeps Coming Loose. I have tightened it up a few times and it still works loose. What can you suggest please?


A. A common mistake is to mix PVC washers and nuts with metal washers and nuts. It is best to keep these consistent. The plastic washers (ferrules) go with the plastic pipe and washers. The thicker side faces the nut and the thinner side the “cup”. The same goes for metal, the metal pipe uses metal nuts and square cut rubber washers. Lastly, make sure to fit the pipes down into the next pipe as deeply as deep as possible.

Call Island Plumbing & Mechanical at 250-721-1116. We can help you.

 Q: Hi I have a plumbing problem; sludge in the bathtub. What do I do ?”

I live in a condominium complex. Every couple of days for the last two years, a foul-smelling sludge bubbles up into my bathtub, coating it in a layer of filth. Someone from the maintenance department told me that it would be almost impossible to fix because a contractor probably misconnected a pipe while renovating my neighbour’s bathroom a few years ago. Since this appears to be a chronic problem, could I request a reduction in my monthly maintenance charge?

A backup like the one you described is usually caused by either a blockage in the plumbing line or a problem with the way a pipe was configured. Blocked pipes can be snaked, and incorrectly installed ones can be repaired
 

Take date- and time-stamped pictures of the sludge. Include them in a letter to the managing agent and the board, sent by certified mail, explaining the problem and the maintenance department’s unhelpful response. Demand that they fix it.

Call Island Plumbing & Mechanical at 250-721-1116. We can help you.

 Q: What does it mean “To Have My Drain to Be Professionally Cleaned ?”

  At some point in your time as a homeowner, it’s likely that your drain will become clogged and will require a professional to scope out the problem. You may occasionally be able to get away with a DIY quick fix, but what does it take to warrant bringing in a pro for help? Below are a few instances where it would be prudent to call your Island Plumbing & Mechanical expert the next time you experience a significant change in your drain.

Clogged Drain Causes

Let’s talk about the gross blockages that can accumulate in our drains. In our bathroom sinks, the most likely culprit for clogs is a large amount of hair preventing water from draining appropriately. Blockages can also be caused by soap scum, various other particles, and on the larger scale, build up from hard water if your home is one of the many affected by it. Toilet paper and other debris also can create massive blockages in your drainage line. In the kitchen, food, grease and fats are added clog-causing agents. There are any number of clog possibilities looming in your pipes, which is reason enough to have a professional inspect your system to ensure a greater issue isn’t at play.
 

How Island Plumbing & Mechanical Helps

Being experienced plumbing specialists we have seen a vast assortment of individual drain problems and figured out how to properly remedy them. After inspecting your clogged drain, if it is found to be a more substantial problem than a simple clog, we will employ all of the necessary tools to solve the issue in a timely, responsible, and cost-effective manner. You’ll be so relieved that you left it to the pros this time, and there will likely be significant longevity before you have a drain issue like this again.

Not only do we offer general, scheduled plumbing services, we also provide 24/7 emergency plumbing services when the unexpected happens. Clogged drains are only scratching the surface of our abilities; call us at 250-721-1116

 Q: How do I Adjust Water Heater Temperature?

   Not happy with your thermometer reading? Changing your water heater temperature is easy.

Most households rely on an electric water tank. These have heating coils on both the top and bottom of the tank. You’ll need to adjust both of these to achieve the desired temperature.

If you’re lucky, your hot water tank will have a temperature dial on its exterior. These usually display notches, not numbers. Turn it a notch to the left or right, depending on your desired adjustment.

Most water heaters will require you to take out the screwdriver. To be safe, it’s always suggested you turn off the power to your water heater beforehand.

You will find cover panels on the upper and lower section of the tank. Remove these with a screwdriver to reveal the temperature dials.

After making the change, give your heater at least three hours to adjust to its new setting. Then, just as before, run the water from a tap and check the temperature.

There’s no doubt that water heaters can be complicated. If you need help adjusting your water heater temperature, you should rely on a professional to get the job done.

And water heaters don’t last forever. Strange noises, discoloured water, or irregular temperatures are all good signs that you need your water heater serviced.

If you live in the Greater Victoria area, contact us for a free quote today.

 Q: How do I know if my house is leaking water?

   One of the first signs of water trouble is your water bill. Try to remember what your bill is every time it comes in the mail. If you see an noticeable increase from one bill to the next, you may be leaking water somewhere.

Other signs to look for are:

Puddles outside your home in your yard
The sound of running water when no faucets are open, no toilets are flushing, and no appliances are on.

The first thing you want to do is try and figure out where the leak is coming from. Flush toilets, run faucets and listen for excessive running water after they’re turned off. Go for a walk around your house and inspect the ground. Look for wet spots in the grass.

Next, you’ll want to call Island Plumbing & Mechanical. We’re the ones who will be able to tell you what’s up. We will be able to not only locate the leak, but also give you an estimate for fixing it.

 Q:  Hi , I would like to know if there is a way I can use “Alexa” to check up on my plumbing please?

   Yes there sure is. In fact, there is an app you can use for Alexa, Apple Homekit and Google Assistant. It is called “Flo” by Moen. Here is how it works:

Flo by Moen, a game-changing smart home water monitoring and leak detection system that enables homeowners to control their home’s water from their smartphones. It calculates water pressure, flow rate and temperature within the home’s water supply system while using AI to differentiate normal water use from abnormal use. This enables the device to monitor and help detect water leaks and other vulnerabilities

The Flo by Moen app provides users with real-time information about their home’s water consumption habits and alerts to any abnormalities. Within the app, users can control how the system provides alerts and respond to potential issues. Alerts may be sent to users through push notifications, via email, or by text or phone call. The user also can turn off their water directly from the app.

water leaks

 Q:  My neighbour has an app on their phone to detect leaks. What is a leak detector?

   Leak detectors send notifications right to your phone and sound out an audible alarm whenever there is water present where it shouldn’t be.

Units also include freeze detection, such as the Honeywell Lyric Wi-Fi Water Leak and Freeze Detector. It will even alert you to the freezing that occurs before a pipe bursts—particularly helpful for water supply pipes located in wine cellars or unheated basements.

Despite our best efforts, leaks happen. But if you catch them early enough, you can turn off the water and make fixes before the accumulated water causes structural damage—or worse, leads to mold and mildew growth. Installing a leak detector under sinks and near a sump pump, washer, or water heater will give you a heads-up when a leak occurs.

Call Roland at Island Plumbing & Mechanical for more information. 250-721-1116

 

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rebates and offers
rebates and offers
rebates and offers
rebates and offers
rebates and offers

 Q: Is Fortis offering new incentives and if so what are they ?

Yes, Fortis is offering rebates for the Fall & Winter. Here are the latest offers:

  1. Upgrade to a qualifying natural gas ENERGY STAR® water heater and you could get rebates from $200 to $1,000.
  2. Annual servicing helps maintain the life expectancy of your natural gas appliances and also ensures they’re operating safely and efficiently. Now you could qualify for rebates of up to $135* when you have your natural gas furnace or boiler, tankless water heater and fireplace(s) serviced. And for applying online, we’ll give you a $10 bonus. But hurry, as the program ends November 30, 2019. 
  3. Get up to $1,700 in rebates when you connect to natural gas and replace your wood stove, oil or propane space heating system with an eligible ENERGY STAR® high-efficiency natural gas furnace, boiler or combination heating and hot water system. By doing so, you’ll improve the comfort of your home and save money on heating costs, plus you could get an additional rebate of up to $1,000 if you install an eligible natural gas high-efficiency water heater, for a total rebate of up to $2,700.
  4. Natural gas water heater rebates 
    For more information on Fortis rebates give us a call at: 250-721-1116
bathroom

 Q: My husband and I are renovating our home. We are looking for a modern look. Could you please tell us what the trends are in plumbing ?

I have had a few clients ask this question and will show you the latest trends.

1. Black Bathrooms – now that makes a statement. Black bathrooms are hitting the scene this year from walls, to vanities, sinks and fixtures.

2. Marble – Marble is hot in 2019. Countertops, floors or walls. Marble is a great focal point regardless of how you use it.

3. Statement Art – Adding a bold piece of art is trending this year. Like other rooms in your house, adding art will change the feel of the space and a
good way to add some fresh colour.

4. Wallpaper – Powder rooms are coming alive with wall paper. The bigger the pattern the better.

5. Concrete – Although thought of as cold and dismal, concrete is an exciting choice for 2019. Concrete can be used in sink, countertops, walls or
floors. Mix it with other natural elements for a great new feel.

6. Exposed Plumbing – what was once a designers dream is back again. No longer are we hiding all the hardware. Adding exposed hardware to a modern
bathroom gives it a clean minimalist feel.

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soggy lawn
drain

 Q: How Do I Choose the Right Water Heater Size?

 We see it all the time in this industry: a homeowner needs a water heater replacement, so they order one from a big box company…and that’s where the problems start.

The water heater shows up, and it’s too big for their closet, attic, or basement. They wind up paying far more than they otherwise would have just to get their pipes resized, walls knocked out, and drywall cut out to make room! In the end, the result is always the same: they wind up with a slapdash job and a huge bill.

Getting your water heater replaced always seems like a hassle, and many people just want to be done with it as soon as they can. However, as with all hassles in life, doing the process right will save you precious time and money. Here’s how:

  1. Never Buy From a Big Box Company – Home Depot or Lowe’s may quote you the lowest price on a water heater, but what that price tag doesn’t show you is all of the extra cost you’ll wind up with from the installation. Call your local plumber instead! A licensed professional will take the time to take measurements and do the job right the first time around.
  2. Always Demand Upfront Pricing – Pay for the appliance and the installation from the same professionals to ensure you’re getting the right product at the right price. Our professionals always offer upfront pricing, which means the number on your estimate is guaranteed to be the same as the price on your bottom line. It’s the only honest way to do business.
  3. Know Your Regulations – In April of 2015, new water heater regulations went into effect for water heater manufacturers. The new laws require all water heaters to have more insulation so they waste less energy. The additional installation makes the new models about 2 inches taller and wider, sometimes more. If your water heater needs to fit through a tight attic access or into a tiny utility room, ask one of our plumbers for a consultation before you buy.
  4. Consider Switching to Tankless – The homeowners who order from big box companies are often unaware of all the options at their disposal. One space-saving alternative to conventional water heating is to go tankless. Tankless water heaters save energy and room by heating water on-demand instead of in a storage tank. These appliances are about the size of a carry-on bag, and they can be installed on just about any interior wall!
 

 Q: What is a high efficiency toilet?

If you have no idea what a high-efficiency toilet is, then you have come to the right place. Some toilets can take more than one flush to work properly. This is certainly not one of the most efficient things to have. Today, there are many high-efficiency toilet models out there.

The main purpose of high-efficiency toilets is to reduce the amount of water that is used in every flush. Today, some of the best high-efficiency toilets can save up to 20% of the water that normal toilets use.

These types of toilets, are also very efficient, because they do not make as much noise as normal toilets do when flushing.

 High-efficiency toilets are also cleaner than normal toilets are because they flush differently. They help to keep the bowl less contaminated than other toilets do. The method for getting rid of waste is also a lot different in high-efficiency toilets. The trap ways of these modern toilets are now glazed, which helps to optimize how the waste flows through the passage.

High-efficiency toilets, also come with a different flushing system or buttons. These systems allow you to select the right amount of water to use when flushing. They also allow you to have a dual flushing service, which makes it simple to keep your toilet clean at all times.

According to some experts, high-efficiency toilets can help you save up to 30,000 litres of water per year! High-efficiency toilets are without a doubt the way of the future. 

 Q: My hot water heater is sweating, what does that mean?

 A water heater that’s sweating or “weeping” is often a sign of a slow but steady leak. When you go near the water heater you will see that the ground is a little damp.

Small leaks come from cracks in piping or the casing and will eventually lead to bigger issues. 

Other danger signs to watch for include:

  • Rusty spots on your water heater or the surrounding piping
  • Corrosion on the water heater
  • An unusually large pool of water in the drip pan or nearby

Call your plumber if you notice any of these signs. When you call a plumber for this type of inspection, they should also do a thorough check for gas leaks or other electrical problems. 

Professionals can resolve these concerns and prevent major headaches if you know when to call a plumber.

 Q: My water bill is more this time. What should I do?

Repair Leaks  

Repair drips and leaks as soon as you become aware of it, because a leaking toilet can waste 90,000 gallons of water a month, while a dripping faucet can lose approximately 20 gallons a day.

Install Water-Saving Fixtures

Low-flow, dual-flush toilets, water-efficient appliances and low-flow showerheads can all help save plenty of water (and money, in the process). In the typical household, low-flow showerheads and faucets can save an estimated 45 gallons of water per day. A low-flow toilet could potentially save up to 80 gallons a day.

Outdoor Watering

Research to learn about xeriscaping, a gardening method that uses low-water and native plants. For lawns & garden water during the coolest part of the day or night to minimize evaporation.

 Q: My toilet is leaking at the base. What should I do?

  It sounds as if the toilet will need to be pulled up and a new wax ring installed. I would first make sure nothing is leaking around the supply valve and tubes? The tank to bowl nuts and washers should be checked as well.

 Q: Why are patches of my lawn a lush green colour?

  To put it simply, the nutrients in the sewage feeds plants, shrubs and trees just as fertilizer would. If you have one or more patches of lush greenery it’s a sign that your sewer pipe is damaged. The reason you’re not seeing pooling water might be because the pipe is located deep below the ground. Therefore, the water doesn’t rise all the way to the surface.

 Q: What can I do for a slow drain ?

  This is a common occurrence in every home. Here is a simple solution using basic items from your home. When boiling water alone won’t clear a sink, you can try using vinegar and baking soda. Start by pouring half a box of baking soda down the drain. Don’t add any water. Next, pour half a cup of vinegar down the sink and then stop up the drain with a metal stopper or rags; to contain the “volcano” reaction often seen in school projects. Wait 30 minutes before pouring boiling water down the drain. It’s safe, cheap and good for the environment!

 Q: What causes a faucet to leak?

  Pipe corrosion, defective gaskets, and mineral deposits are all possible causes, and there are plenty more. Ignoring a problem with a dripping faucet in your home will make a simple repair become a major repair over time. The most common problems are worn out seals, loose fittings and broken parts. Take care of the problem now to avoid expensive repairs. If you cannot solve the problem on your own call the professionals at Island Plumbing so we can provide you with quick and thorough repairs.

 

 Q: What do I do for frozen water pipes?

  No homes in Victoria are immune to frozen water pipes. If this happens to your home, the first thing you want to do is mitigate the potential for water damage. Shut off the water main leading into the home or business in order to reduce pressure on frozen pipes and minimize flooding if the pipes burst. If the frozen pipe is exposed and visible, use a hair dryer to thaw the ice blockage. DO NOT use an open flame in an attempt to thaw the blockage. If the frozen pipes are not visible, call a plumber, they have the professional pipe-thawing equipment to quickly fix frozen water pipes. If you ever notice slower water flow in your home or business and think that you might have frozen pipes, you should call a plumber immediately. In most cases, frozen pipes can be repaired before any long-term damage occurs.

Q: What is the best way to prevent clogged pipes?

 Clogs are one of the most common plumbing problems, and when it comes to a shower or sink drain, it can become gross and messy thanks to hair and soap residue. Avoiding the icky is as simple as using a basket strainer. This will help prevent a time-consuming and unpleasant task in the future.

Q: I hear a leak in the walls when my daughter takes a shower. I tried to locate it but I can’t seem to find the cause. What could it be?

During the fall/winter, it is common for the hot water lines tend to expand (which may sound as if there is a leak somewhere).  If you do still feel that there is a leak, you may want to purchase a cheap moisture reader to see if there is any dampness within the walls.  Or you can contact a certified plumber to confirm whether there is a leak. 

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soggy lawn
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 Q: How do I tell if something is in my drain?

 Clogged drains are one of the most common plumbing issues homeowners face. It’s the cause of 90% of after hours emergency plumbing calls. It usually takes a while for buildup inside the pipes to turn into a major clog, but if you’re observant, you may spot some symptoms that indicate a clog soon enough to deal with it before it causes a messy problem. When you suspect a sewer drain clog, have it checked and repaired by a professional as soon as possible.

Prevention is better than cure, so avoid putting anything inappropriate down the drains, and schedule an annual power drain cleaning with Island Plumbing & Mechanical.

One of the first things you will notice when your drain is blocked, is that you bath tub, sink, shower and toilet drain slower than usual. When the blockage is very bad, it may not drain at all. In most cases, when only one fixture drains slowly, that’s usually the one with the issue. If all the fixtures drain slowly, you probably have a main drain blockage.

Your plumbing will likely sound different too. You may hear gurgling sounds when you flush the toilet and similar sounds may come from the pipes, plug holes and drains. This gurgling sound is caused by the air trapped inside the pipes. 

A wet lawn with plants growing near the sewer line can also indicate a blocked sewer. If a puddle appears on your lawn, it is a great idea to call in a professional plumber. Roots from trees and plants around the sewer line can cause severe damage to your underground water lines and sewers. 

Sometimes, debris inside the drains will begin to rot, causing a foul odour. It’s possible that you will smell the rot before any of the other symptoms appear. That is usually a good time to call the professional plumbers to take a look. Dealing with a plumbing problem as soon as you’re aware of it is a great way to avoid high repair costs and damage to your property.

Regular drain cleaning is a great way to prevent having to deal with the mess of clogged and overflowing drains. Contact us for our powerful hydro jetting service, which will remove tree roots and clogs and restore your drains to optimal functioning.

 
 

 Q: My hot water heater is sweating, what does that mean?

 A water heater that’s sweating or “weeping” is often a sign of a slow but steady leak. When you go near the water heater you will see that the ground is a little damp.

Small leaks come from cracks in piping or the casing and will eventually lead to bigger issues. 

Other danger signs to watch for include:

  • Rusty spots on your water heater or the surrounding piping
  • Corrosion on the water heater
  • An unusually large pool of water in the drip pan or nearby

Call your plumber if you notice any of these signs. When you call a plumber for this type of inspection, they should also do a thorough check for gas leaks or other electrical problems. 

Professionals can resolve these concerns and prevent major headaches if you know when to call a plumber.

 Q: My water bill is more this time. What should I do?

Repair Leaks  

Repair drips and leaks as soon as you become aware of it, because a leaking toilet can waste 90,000 gallons of water a month, while a dripping faucet can lose approximately 20 gallons a day.

Install Water-Saving Fixtures

Low-flow, dual-flush toilets, water-efficient appliances and low-flow showerheads can all help save plenty of water (and money, in the process). In the typical household, low-flow showerheads and faucets can save an estimated 45 gallons of water per day. A low-flow toilet could potentially save up to 80 gallons a day.

Outdoor Watering

Research to learn about xeriscaping, a gardening method that uses low-water and native plants. For lawns & garden water during the coolest part of the day or night to minimize evaporation.

 Q: My toilet is leaking at the base. What should I do?

  It sounds as if the toilet will need to be pulled up and a new wax ring installed. I would first make sure nothing is leaking around the supply valve and tubes? The tank to bowl nuts and washers should be checked as well.

 Q: Why are patches of my lawn a lush green colour?

  To put it simply, the nutrients in the sewage feeds plants, shrubs and trees just as fertilizer would. If you have one or more patches of lush greenery it’s a sign that your sewer pipe is damaged. The reason you’re not seeing pooling water might be because the pipe is located deep below the ground. Therefore, the water doesn’t rise all the way to the surface.

 Q: What can I do for a slow drain ?

  This is a common occurrence in every home. Here is a simple solution using basic items from your home. When boiling water alone won’t clear a sink, you can try using vinegar and baking soda. Start by pouring half a box of baking soda down the drain. Don’t add any water. Next, pour half a cup of vinegar down the sink and then stop up the drain with a metal stopper or rags; to contain the “volcano” reaction often seen in school projects. Wait 30 minutes before pouring boiling water down the drain. It’s safe, cheap and good for the environment!

 Q: What causes a faucet to leak?

  Pipe corrosion, defective gaskets, and mineral deposits are all possible causes, and there are plenty more. Ignoring a problem with a dripping faucet in your home will make a simple repair become a major repair over time. The most common problems are worn out seals, loose fittings and broken parts. Take care of the problem now to avoid expensive repairs. If you cannot solve the problem on your own call the professionals at Island Plumbing so we can provide you with quick and thorough repairs.

 

 Q: What do I do for frozen water pipes?

  No homes in Victoria are immune to frozen water pipes. If this happens to your home, the first thing you want to do is mitigate the potential for water damage. Shut off the water main leading into the home or business in order to reduce pressure on frozen pipes and minimize flooding if the pipes burst. If the frozen pipe is exposed and visible, use a hair dryer to thaw the ice blockage. DO NOT use an open flame in an attempt to thaw the blockage. If the frozen pipes are not visible, call a plumber, they have the professional pipe-thawing equipment to quickly fix frozen water pipes. If you ever notice slower water flow in your home or business and think that you might have frozen pipes, you should call a plumber immediately. In most cases, frozen pipes can be repaired before any long-term damage occurs.

Q: What is the best way to prevent clogged pipes?

 Clogs are one of the most common plumbing problems, and when it comes to a shower or sink drain, it can become gross and messy thanks to hair and soap residue. Avoiding the icky is as simple as using a basket strainer. This will help prevent a time-consuming and unpleasant task in the future.

Q: I hear a leak in the walls when my daughter takes a shower. I tried to locate it but I can’t seem to find the cause. What could it be?

During the fall/winter, it is common for the hot water lines tend to expand (which may sound as if there is a leak somewhere).  If you do still feel that there is a leak, you may want to purchase a cheap moisture reader to see if there is any dampness within the walls.  Or you can contact a certified plumber to confirm whether there is a leak.