Our water heater started leaking water at 6:00 pm one Wednesday night. I chose Island Plumbing over the others based largely on the 25 years of experience they have in Victoria. I called and spoke to Roland who said he could come by and take a look the next day.He did and our new water heater was up and running by 3:30 pm. So it was a 21 hour job from initial phone call to finish. It was a tricky install with not much room but they did an excellent job. They were courteous,efficient and cleaned up afterwards. I would recommend them to anyone.